Leader
Communication
TeamAlways managing. Rarely leading.
Leaders get caught in operational work. Expectations and feedback become inconsistent.
Executive & team coaching
Impactful leaders.Proven results.
Leadership development grounded in real experience, practical action, and the people who make performance possible.
The challenge / 01
What gets in the way of good leadership?
Often the first signs appear in everyday decisions, conversations, and the way people work together.
Good ideas stay unspoken.
Low trust and weak communication leave teams disconnected and talent at risk.
Decisions stall.
Escalation, absenteeism, and uneven quality make progress harder to sustain.
The ACT approach / 02
Leadership grows through action.
Miriam brings strategy, action, and humanity together so leaders can lead with clarity and teams can do their best work.
Explore the framework
Open a pillar to see how personal clarity becomes stronger team performance.
01 / THE INDIVIDUALLeaderExplore this pillar
Vision, purpose, and self-management create the foundation for intentional leadership.
Start with clarity.02 / THE CONNECTIONCommunicationExplore this pillar
Transparency, assertiveness, and motivation turn intention into shared direction.
Make understanding possible.03 / THE OUTCOMETeamExplore this pillar
Empowerment and psychological safety support collaboration and performance.
Let people contribute.1. Diagnosis2. Training / Coaching / Shadowing3. Evaluation + Feedback4. Roadmap
Programs / 03
Find the right way forward.
Programs for companies are available in person, online, or hybrid. Each engagement can be tailored to your needs.
For leadership teams
ACTive Leadership
A structured leadership program combining group sessions with individual coaching.
3 months
Tailored 24h3 individual coaching sessions
For individual leaders
ACT 1:1 Coaching & Mentoring
Focused coaching informed by a 360 report or similar feedback, supported by a practical action plan.
3 months
360 report review or similar feedback6 biweekly sessions
For targeted skills
ACT Capsule Training
Focused training in communication and executive presence, change and transformation leadership, conflict management and difficult conversations, feedback, time management, and other needs.
Topics tailored to your organization
The person behind ACT / 04
Meet Miriam Urcelay.
Executive coach, mentor, and creator of ACT-Proven Leadership.
Miriam has spent more than 26 years leading teams and managing people in international, high-pressure environments. Her approach comes from firsthand experience: leading under pressure, developing people, and learning how to grow while helping others grow.
“Real growth starts when we dare to look within and lead from who we truly are.”
She created the ACT methodology as a practical, human, action-based journey for leaders who want greater clarity and an impact their teams can feel.
Client perspectives / 05
In their words.
Reflections from people Miriam has coached.
“She has a way of helping you see the bigger picture while also bringing things back to clear, actionable steps.”
“Miriam has an exceptional ability to listen intently, creating a truly safe and reflective space.”
“This process has been a highly effective, hands-on approach that provided me with practical tools to build a high-performance, autonomous team.”
Leadership insights / 06
You don’t have to be the loudest person in the room.
Miriam reflects on introverted leadership, learning from different styles, and leading through your own strengths.
Read Miriam’s leadership reflection
Lead with your strengths
Have you ever felt out of place as a leader because you’re not the loudest person in the room?
Leadership is not a personality contest. Visibility and assertiveness can shape how people perceive a leader, but perception is not the same as impact.
A different perspective on leadership
As an introverted manager leading a 100-person plant, I worked with a clearly extroverted manager. We had our alignments—and our clashes. We presented ourselves differently, challenged others differently, and interacted with our team in different ways.
At the time, I told myself we were simply two leaders with different styles. Yet I was also trying to validate my own. A training experience he organized for the leadership team changed how I understood effective leadership.
What stayed with me
- Introversion and extroversion exist on a spectrum.
- Introversion does not mean avoiding people.
- Understanding how you recharge helps you understand your own needs.
- Quietness does not necessarily mean shyness or a lack of confidence.
You don’t need to become an extrovert to lead effectively. Understand your strengths and flex when it matters.
A conversation starts here
What could stronger leadership change?
Tell Miriam about your team and the challenges you want to address.
Contact Miriam
miriam.urcelay@act-provenleadership.com
United States
+1 909 267 0945
Spain
+34 647 845 686